Update: 12/27/2022

Thank you to our staff for all their hard work and dedication during the Winter Storm Elliott restoration and thank you to our customers for your patience and understanding! Many of our employees as well as our customers were without power during the holidays and extremely cold tempatures. We deeply appreciate your support. Happy New Years to all! 

 BEWARE of Scam Calls

Scammers are taking several different approaches in attempting to fool you into taking their calls. One method is using 'phone number spoofing' to make it look like the number they are calling from is a local number. Common messages are:

1) Since you pay your utility bills on time, you may qualify for a discount.

2) You overpaid your bill, and we want to send you the over-payment back. Also see:

https://consumer.ftc.gov/consumer-alerts/2020/10/overpaid-your-utility-bill-thats-probably-scam

They might threaten immediate disconnection, demand immediate payment or personal information.

Please know that we do not disconnect services for non-payment without reaching out numerous times: First with a disconnection letter, then with e-mails and/or phone calls. In winter, we will even post a notice on your door. We would never threaten to shut off your power on a Friday, the day before or on a holiday, on weekends, and especially not on very cold winter days. And we will never ask you for personal information.

To be cautious and safe: Never give out your bank account or credit card information over the phone unless you call us. Do not share your social security number. Do not buy gift cards! Legitimate companies do not demand payment by gift cards or cryptocurrency.

HANG UP immediately if you suspect a call may be a scam! Find and dial the company’s official number and verify that the call was legitimate.

** Our office phone number is (802) 253-7215 and we are open on regular business days from 8am to 4pm ** For emergencies, our answering service will take calls around the clock.

As a reminder: Never press “1 if interested or “2” to be removed from the calling list. Doing this will connect you to a person trained to be very persuasive and demanding, trying to dupe you out of your cash.

You can find out more information and report scams by calling the Vermont Attorney General’s Consumer Assistance Program (CAP) at 1-800-649-2424 or visit their website at

https://ago.vermont.gov/cap/stopping-scams/

to report a scam online, read helpful tricks and tips or watch informative videos.

 STOWE ELECTRIC supports Button Up Vermont!

The Button Up Vermont campaign is an aggregate of comprehensive online resources, weatherization tools, home improvement incentives, and financial assistance opportunities to maximize energy efficiency and winter preparedness for all Vermonters.

This annual event seeks to provide all Vermont households with access to winter preparation tools like an interactive virtual home energy assessment, local contractor information, rebates, emergency aid information, and much more. Please visit the website for further information and links to even more community resources. 

Best Of Luck In Retirement Dick Marron, Chair, Board Of Commissioners 2009-2022 And Ellen Burt, Stowe Electric Employee And General Manager From 1995-2022. And, Welcome To New General Manager Jackie Pratt.

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Since 1911, Stowe Electric Department has provided reliable electricity and superior service to the community of Stowe.  Initially partnered with the Village of Stowe Water and Light Department, the two utilities were split during the merger of the Town and Village in 1996.  At that time Stowe Electric became an enterprise division of the Town of Stowe.  Even though the utilities were separated, Stowe Electric Department continues to handle the billing services of the Water and Sewer Department.

As of May 31, 2022, Stowe Electric Department serves 4,448 Residential and Commercial customers.  Along with a commitment to supplying its ratepayers with clean, reliable energy at an affordable price, Stowe Electric Department pledges to build upon its history of outstanding customer service and support.

In 2012 Stowe Electric Department implemented SmartGrid technology throughout its service territory.  The installation of smart meters, a foundational part to any Smart Grid program, allows customers to access their electric consumption via the Stowe Electric website.  Data provided by smart meters will help customers make more informed energy related decisions.  Keeping current with other advancements in consumer energy technology, Stowe Electric Department installed electric vehicle charging stations.  These stations help residents and visitors to our community minimize their carbon footprint.

If you have any questions, comments or concerns related to Stowe Electric Department please feel free to contact us.  Feedback is always welcome.

Thanks for visiting.