Welcome to Stowe Electric Department
To our valued customers and neighbors,
Our number one priority continues to be the health and safety of our staff and community while continuing to provide critical electrical services during this unprecedented crisis. Relying on continued guidance from Federal and State authorities, our office and garage is now accessible to the public by appointment or by coming to our front office door and either knocking or calling 802-253-7215. Anyone entering the building will be required to wear a mask, provide their contact information, answer a brief health survey, and have their temperature taken. Anyone experiencing any of the following symptoms will not be admitted: fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, fatigue, muscle or body aches, headache, congestion or runny nose, sore throat, new loss of taste or smell, nausea or vomiting, diarrhea.
Phone Scam Alert
Customers outside the Stowe Electric Department (SED) service area are receiving scam phone calls regarding payment for their utility bills. Scammers are demanding immediate payment or the utility will cut off their power.
SED has not received information that scammers are targeting the Stowe area. However, if you have been contacted by someone demanding immediate payment or else SED will disconnect your power, hang up and notify us immediately at 802-253-7215.
If you receive calls demanding immediate payment of any utility bill:
- Do not provide payment or personal information
- Do not engage with the caller
- Do not call back the caller
- Call customer service to report the scam and any details, including the number the call came from, the caller’s name, and what the caller said; and,
You can report this scam to the Vermont Attorney General’s Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at https://ago.vermont.gov/cap/.
Since 1911, Stowe Electric Department has provided reliable electricity and superior service to the community of Stowe. Initially partnered with the Village of Stowe Water and Light Department, the two utilities were split during the merger of the Town and Village in 1996. At that time Stowe Electric became an enterprise division of the Town of Stowe. Even though the utilities were separated, Stowe Electric Department continues to handle the billing services of the Water and Sewer Department.
As of December 1, 2018, Stowe Electric Department serves 4,256 Residential and Commercial customers. Along with a commitment to supplying its ratepayers with clean, reliable energy at an affordable price, Stowe Electric Department pledges to build upon its history of outstanding customer service and support.
In 2012 Stowe Electric Department implemented SmartGrid technology throughout its service territory. The installation of smart meters, a foundational part to any Smart Grid program, allows customers to access their electric consumption via the Stowe Electric website. Data provided by smart meters will help customers make more informed energy related decisions. Keeping current with other advancements in consumer energy technology, Stowe Electric Department installed electric vehicle charging stations. These stations help residents and visitors to our community minimize their carbon footprint.
If you have any questions, comments or concerns related to Stowe Electric Department please feel free to contact us. Feedback is always welcome.
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